Privacy Policy
At koshotels.net, your privacy is a fundamental priority for us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We are committed to ensuring that your data is handled in compliance with applicable legal frameworks.
Data We Collect
- Information You Provide
- Information you provide directly to us when you create an account, book a room, or sign up for our newsletter.
- Transaction/Financial Information
- Details related to your purchases including the products/services you ordered, payment method, and billing information.
- Communications
- Information you provide when contacting our customer support or providing feedback on our services.
- Automatically Collected Data (Usage Data)
- Automatically collected data including your IP address, browser type, device information, operating system, and information collected through cookies. For more details, please see our Cookie Policy.
How We Use Your Information
- To provide and maintain our services, including processing your orders and managing your account.
- To provide customer support and respond to your inquiries.
- To personalize your experience on our site with tailored recommendations.
- For research and development to improve our platform and services.
- For marketing and promotional communications, with your consent.
Information Sharing (Disclosure)
- Service Providers: We may engage third-party service providers to assist with payment processing, hosting, analytics, and IT support. These service providers are bound to maintain the confidentiality of your information.
- Business Partners: We may share your information with trusted business partners to provide co-branded services or joint promotions, subject to your consent.
- Legal Reasons: We may share your information if required by law, to protect our rights and safety or that of others.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law, such as for accounting and reporting obligations.
Your Data Rights
- The right to access your personal data and request a copy of it.
- The right to rectify any inaccuracies in your personal data.
- The right to request the erasure of your data (Right to be Forgotten).
- The right to opt-out of direct marketing communications and to object to the processing of your personal data.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. This includes encryption, firewalls, and secure servers to safeguard your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Effective Date' at the top of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please direct your inquiries through the contact form on our support page.